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Is the potential impact of Fintech on employee well-being acknowledged?
Mälardalens Universitet, Sweden, (SWE).ORCID iD: 0000-0003-3899-9107
Mälardalens Universitet, Sweden, (SWE).ORCID iD: 0000-0003-1567-3294
Swedish Defence University, Institutionen för ledarskap och ledning, Leadership and Command & Control Division Stockholm.ORCID iD: 0000-0002-7875-7826
Mälardalens Universitet, Sweden, (SWE).
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2024 (English)In: ISPIM Innovation Symposium; Manchester: The International Society for Professional Innovation Management (ISPIM), 2024, 2024, p. 1-14Conference paper, Oral presentation with published abstract (Other academic)
Abstract [en]

This study scrutinizes how the effect of artificial intelligence on workerwelfare is discussed in banking-related news media. We reviewed 162articles from 2021 to 2023 and found only 47 articles that mentionedworkers. Among these articles, where business leaders and other industryexperts were interviewed, a prevailing trend was the lack of attention toworker welfare concerns. However, Fintech innovations pose potentialthreats to working conditions if left unchecked. Despite academicevidence of work intensification and surveillance from AI, the publicdiscourse, including that of union executives, lacks acknowledgment ofthese issues. Urgent action is needed to address these overlookedconcerns and ensure the well-being of bank employees amidsttechnological advancements, now and in the future.

Place, publisher, year, edition, pages
2024. p. 1-14
Keywords [en]
Technology, Artificial intelligence, working conditions, workers, branch media
National Category
Business Administration
Research subject
Leadership and Command & Control
Identifiers
URN: urn:nbn:se:fhs:diva-13010ISBN: 978-952-65069-6-8 (electronic)OAI: oai:DiVA.org:fhs-13010DiVA, id: diva2:1899043
Conference
XXXV ISPIM Innovation Conference, June 9-12, Tallinn, Estonia
Projects
Automatisering eller augmentering? Hur kontorsanställdas arbetsmiljö påverkas av automatiseringsteknologiers utformning och användning
Funder
AFA InsuranceAvailable from: 2024-09-19 Created: 2024-09-19 Last updated: 2025-09-29Bibliographically approved

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Bäcklander, Gisela

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Berglund, RachaelIvory, ChrisBäcklander, GiselaHallin, AnetteLammi, Inti
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CiteExportLink to record
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Citation style
  • apa
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  • ieee
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Language
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  • Other locale
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Output format
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