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This study examines how experiences from the Poland deployment were managed by the air maintenance company of the Norrbotten Air Wing. The aim of the study is to analyze to what extent experience management contributed to or hindered organizational learning. The theoretical framework of the study consists of two theories. The first describes the ideal model of experience management and the second addresses organizational learning. The empirical data was collected through semi-structured interviews with personnel from the air maintenance company. The study is analyzed using a thematic analysis consisting of six categories derived from the theoretical framework. The findings show that knowledge acquisition is active, however it is unstructured. Knowledge management is deficient as experiences are stored unsystematically and knowledge dissemination varies because the information has not reached the entire company. Knowledge utilization demonstrates a good operational adaptability, however after the deployment experiences are only to a limited extent transformed into organizational learning. The strong operational capability indicates the presence of single -loop learning. However, the capacity of double-loop learning is weakly developed, which limits the organization’s long-term development and its ability to benefit from conducted deployments.  

Keywords: Experience management, organizational learning, Poland deployment, air maintenance company.