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  • 1.
    Konow Lund, Maria
    et al.
    Department of Journalism and Media Studies, Oslo, Norway; Akershus University College of Applied Sciences, Norway.
    Olsson, Eva-Karin
    Försvarshögskolan, Institutionen för säkerhet, strategi och ledarskap (ISSL), CRISMART (Nationellt Centrum för Krishanteringsstudier).
    Social Media’s Challenge to Journalistic Norms and Values during a Terror Attack2017Ingår i: Digital Journalism, ISSN 2167-0811, E-ISSN 2167-082X, Vol. 5, nr 9, s. 1192-1204Artikel i tidskrift (Refereegranskat)
    Abstract [en]

    Over the past decade, the frequency of terror attacks around the world has increased. In the context of the 22 July 2011 terror attacks in Norway, social media use by citizens, and even victims, became an essential feature of reporting. Social media confronted the legacy media's way of covering crisis events. It raised questions about traditional journalism's ability to handle audience's as, not only news consumers, but also producers. In the present article, we look at the ways in which the professional norms and values of traditional journalism are specifically challenged by social media use in times of terror, using the 22 July 2011 attacks as a case study. We find that Norwegian journalists initially held to their professional roles, and to the classic self-representational principles of journalism, including objectivity, autonomy and immediacy. When they integrated social media into their traditional platforms and modes of coverage, they framed it as a "source" of sorts. As the 22 July 2011 event coverage became more focused on the collective grief felt by the nation, in turn, the traditional journalistic principles of objectivity and autonomy became less relevant, enabling yet more audience participation and social media use in relation to the attack.

  • 2.
    Konow-Lund, Maria
    et al.
    School of Journalism, Media and Culture, University of Cardiff, Wales.
    Benestad Hågvar, Yngve
    Department of Journalism and Media Studies, Oslo Metropolitan University, Norway.
    Olsson, Eva-Karin
    Försvarshögskolan, Institutionen för säkerhet, strategi och ledarskap (ISSL), Statsvetenskapliga avdelningen, Sektionen för krishantering och internationell samverkan.
    Digital Innovation During Terror and Crises2019Ingår i: Digital Journalism, ISSN 2167-0811, E-ISSN 2167-082X, Vol. 7, nr 7, s. 952-971Artikel i tidskrift (Refereegranskat)
    Abstract [en]

    Terror attacks are moments of chaos and destabilization. From a journalistic perspective, terror attacks disrupt everyday news work where journalists find themselves struggling to restore order and report the event at hand as accurate and speedy as possible. From the perspective of the affected audience, journalism fills vital functions in making sense of the attack, by responding to a complex and rapidly changing mix of social needs. In this article, we explore how such disrupting events as terror can contribute to newsroom innovation in terms of journalistic processes, journalistic products, and even journalistic genres. We use the terror attack and massacre in Norway on 22 July 2011 as a case study, as it to a large extent forced journalists to think outside the box in order to meet the audience’s informational and rhetorical needs. The study shows that innovation is tightly connected to the development of the rhetorical situation through three phases: shock, start-up, and transformation. The analysis is based on qualitative interviews with journalists who covered the attack, as well as a rhetorical exploration of the evolving situational context and the texts that were created in response.

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