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  • 1.
    Deverell, Edward
    Swedish Defence University, Department of Security, Strategy and Leadership (ISSL), CRISMART (National Center for Crisis Management Research and Training).
    Flexibility and Rigidity in Crisis Management and Learning at Swedish Public Organizations2010In: Public Management Review, ISSN 1471-9037, E-ISSN 1471-9045, Vol. 12, no 5, p. 679-700Article in journal (Refereed)
    Abstract [en]

    To date the relationship between crises,organizational crisis management, and learninghas been understudied. In an effort tobroaden theoretical understandings of therelation between crisis and learning, thisarticle analyses the crisis management andlearning processes of two public organizationsduring a sequence of two failures. Aframework of rigidity versus flexibility inresponse is utilized in the analysis. Thefindings are discussed in relation to theirimplications for the nexus between crisis andlearning. The study concludes by raising fourhypotheses for further research.

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