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  • 1.
    Alvinius, Aida
    et al.
    Swedish Defence University, Department of Security, Strategy and Leadership (ISSL), Ledarskapscentrum.
    Kylin, Camilla
    Department of Social and Psychological Studies, Karlstad University, Sweden.
    Starrin, Bengt
    Department of Social and Psychological Studies, Karlstad University, Sweden.
    Larsson, Gerry
    Swedish Defence University, Department of Security, Strategy and Leadership (ISSL), Ledarskapscentrum.
    Emotional smoothness and confidence building: boundary spanners in a civil-military collaboration context2014In: International Journal of Work Organisation and Emotion, ISSN 1740-8938, E-ISSN 1740-8946, Vol. 6, no 3, p. 223-239Article in journal (Refereed)
    Abstract [en]

    This study illuminates a deeper understanding of the processes of confidence building and emotion management among boundary spanners from organisations with a bureaucratic structure in a multinational civil-military operational context. Twenty-one informants (mainly military officers) were interviewed. They had a variety of experiences and occupational roles in civil-military collaboration contexts. A grounded theory analysis of interview data yielded a model according to which the most central aspects of civil-military collaboration are confidence building, maintaining existing confidence, avoiding distrust and rebuilding damaged confidence. The study shows that boundary spanners strategically utilise a variety of emotion management strategies in order to fulfil the demands laid upon them by their collaborating counterparts in the hostile environment and by their own organisation. Three interrelated dimensions of smoothness were identified: cultural, structural and smoothness in risky situations. By acting ‘smoothly’, an adaption to the dynamic environment can be achieved. The proposed model is compared to existing writings on emotional labour and self-presentation.

  • 2.
    Nilsson, Sofia
    et al.
    Swedish Defence University, Department of Security, Strategy and Leadership (ISSL), Ledarskapscentrum.
    Brandow, Carina
    Swedish Defence University, Department of Security, Strategy and Leadership (ISSL), Ledarskapscentrum.
    Ohlsson, Alicia
    Swedish Defence University, Department of Security, Strategy and Leadership (ISSL), Ledarskapscentrum.
    Larsson, Gerry
    Swedish Defence University, Department of Security, Strategy and Leadership (ISSL), Ledarskapscentrum.
    Military leadership and emotion regulation in acute situations that contain moral dilemmas2017In: International Journal of Work Organisation and Emotion, ISSN 1740-8938, E-ISSN 1740-8946, Vol. 8, no 4, p. 269-289Article in journal (Refereed)
    Abstract [en]

    The aim was to gain a deeper understanding of individual emotion-focused coping strategies and institutionalised norms as regards emotion regulation in a short-and long-term perspective in relation to acute stressful situations that contain moral dilemmas. 15 participants at different hierarchical levels in the Swedish Armed Forces (SAF) were interviewed. Several individual emotion regulation strategies and organisational norms for emotional expressiveness were identified. These were integrated into a theoretical model. The study contributes by explicating a context-specific emotion culture that gives limited space for emotional expression as it is necessary to remain firm and cold in acute situations that include moral dilemmas. Leaders must be able to minimise emotional displays in order to contribute to operational efficiency (termed emotional containing capacity). Potential conflicts between a well-developed emotional containing capacity in acute situations and long-term adaptation to organisational norms in daily life after missions and practical implications are discussed.

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