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Projecting failure as success: Residents’ perspectives of the Christchurch earthquakes recovery
Swedish Defence University, Department of Security, Strategy and Leadership (ISSL), CATS (Center for Asymmetric Threat Studies).
2016 (English)In: Cogent Social Sciences, E-ISSN 2331-1886, 1126169Article in journal (Other academic) Published
Abstract [en]

In September 2010 and February 2011, the Canterbury region was rocked by a series of earthquakes. The success or otherwise, of a recovery from a crisis can be found in the perceptions of stakeholders. Many different stakeholders exist, including different levels of Government, bureaucratic institutions and state institutions, private enterprise, non-governmental organisations and the public. In this article, the public are the focus and their perception of the recovery is collected. An online survey was conducted, and it demonstrates a significant gap between the Government’s perception and the perception of residents of Christchurch. How do publics react when they feel as though they have been marginalised by the authorities charged with the crisis event recovery? The Government’s account of success is not shared by the majority of respondents, who have mobilised politically using social media platforms. There are implications for Governments and authorities that are seen to fail segments of the public in the age of social media, where crisis management and public relations meet and political mobilisation against officials and official bodies takes place.

Place, publisher, year, edition, pages
2016. 1126169
Keyword [en]
christchurch, earthquakes, social media, crisis, recovery, perception
National Category
Political Science
Research subject
Statsvetenskap med inriktning mot krishantering och internationell samverkan
Identifiers
URN: urn:nbn:se:fhs:diva-5793DOI: 10.1080/23311886.2015.1126169ISI: 000385953400001OAI: oai:DiVA.org:fhs-5793DiVA: diva2:893540
Available from: 2016-01-12 Created: 2016-01-12 Last updated: 2017-10-26Bibliographically approved

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CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf