Change search
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf
Implementation of patient-focused care: Before-after effects on work climate and quality of care in the eyes of patients and providers
Department of Health Sciences, Karlstad University, Karlstad, Sweden and Department of Public Health, Hedmark University College, Elverum, Norwa.
Värmland County Council.
Department of Surgery, Central Hospital, Karlstad, Sweden.
Department of Health Sciences, Karlstad University, Karlstad, Sweden and Department of Public Health, Hedmark University College, Elverum, Norway.
Show others and affiliations
2014 (English)In: International journal of health care quality assurance/MCB University Press, ISSN 0952-6862, E-ISSN 1758-6542, Vol. 27, 594-604 p.Article in journal (Refereed) Published
Abstract [en]

Purpose– The purpose of this paper is to evaluate an organizationally oriented, patient-focused care (PFC) model's effects on care quality and work climate.

Design/methodology/approach– The study has a before-after (PFC implementation) design. The sample included 1,474 patients and 458 healthcare providers in six participating wards before and after PFC implementation, plus five additional randomly chosen wards, which only featured in the post-assessment.

Findings– No pre-post differences were found regarding care perceptions or provider work climate evaluations. Statistically significant improvements were noted among provider care evaluations. Using aggregate-level ward data, multiple regression analyses showed that high adherence to PFC principles and a positive work climate contributed significantly to variance among care quality ratings.

Research limitations/implications– Among healthcare providers, questions related to specific PFC aspects during evenings, nights and weekends had to be dropped owing to a low response rate.

Practical implications– An important requirement for both practice and research is to tailor PFC to various health and social care contexts.

Originality/value– The study is large-scale before-after PFC model review, where patient and provider data were collected using well-established measurements.

Place, publisher, year, edition, pages
2014. Vol. 27, 594-604 p.
Keyword [en]
Job satisfaction, Organizational development, Patient centredness, Quality assessment
National Category
Medical and Health Sciences
Research subject
Ledarskap under påfrestande förhållanden
Identifiers
URN: urn:nbn:se:fhs:diva-5256DOI: 10.1108/IJHCQA-06-2013-0067OAI: oai:DiVA.org:fhs-5256DiVA: diva2:783717
Available from: 2015-01-27 Created: 2015-01-27 Last updated: 2017-01-04Bibliographically approved

Open Access in DiVA

No full text

Other links

Publisher's full text

Search in DiVA

By author/editor
Larsson, Gerry
By organisation
Ledarskapscentrum
In the same journal
International journal of health care quality assurance/MCB University Press
Medical and Health Sciences

Search outside of DiVA

GoogleGoogle Scholar

Altmetric score

Total: 56 hits
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf