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Understanding Public Agency Communication: the case of the Swedish Armed Forces
Swedish National Defence College, Department of Security, Strategy and Leadership (ISSL), CRISMART (National Center for Crisis Management Research and Training).
Swedish National Defence College, Department of Security, Strategy and Leadership (ISSL), CRISMART (National Center for Crisis Management Research and Training).
Swedish National Defence College, Department of Security, Strategy and Leadership (ISSL), Political Science Section.
Swedish National Defence College, Department of Security, Strategy and Leadership (ISSL), Political Science Section.
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2015 (English)In: Journal of Public Affairs, ISSN 1472-3891, E-ISSN 1479-1854, Vol. 15, no 4, 387-396 p.Article in journal (Refereed) Published
Abstract [en]

This article suggests a diagnostic framework of public communication intended to capture new communication strategies used by Armed Forces across Europe to legitimize new tasks and recruit new personnel. Three distinct communicative models that impact differently on democratic values and public support are suggested: an Old Public Administration (OPA) model influenced by bureaucratic values, a New Public Management (NPM) model fuelled by market values and a deliberative model labelled ‘New Public Service’ (NPS) that is largely influenced by proponents of ‘e-democracy’. A case study of the communication of the Swedish Armed Forces identifies a lingering bureaucratic (OPA) ideal. The market ideal (NPM) however clearly dominates. The article concludes that communication along market purposes, principles and practices risks distancing Armed Forces further from society. Yet, an embryonic deliberative ideal (NPS)—much fuelled by the use of social media such as blogs—was also identified. This growing ideal holds the potential of infusing deliberative vigor into the organization and presumably facilitates the bridging of the gap to society.

Place, publisher, year, edition, pages
2015. Vol. 15, no 4, 387-396 p.
National Category
Public Administration Studies
Research subject
Statsvetenskap med inriktning mot krishantering och internationell samverkan; Statsvetenskap med inriktning mot strategi och säkerhetspolitik; Krigsvetenskap
Identifiers
URN: urn:nbn:se:fhs:diva-5118DOI: 10.1002/pa.1552OAI: oai:DiVA.org:fhs-5118DiVA: diva2:777329
Available from: 2015-01-08 Created: 2015-01-08 Last updated: 2016-08-09Bibliographically approved

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Deverell, EdwardOlsson, Eva-KarinWagnsson, CharlotteHellman, MariaJohnsson, Magnus
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CiteExportLink to record
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Citation style
  • apa
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  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
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