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Crisis Communication as a Multilevel Game: The Muhammad Cartoons from a Crisis Diplomacy Perspective
Stockholms universitet.
Swedish National Defence College, Department of Security, Strategy and Leadership (ISSL), CRISMART (National Center for Crisis Management Research and Training).
2011 (English)In: The International Journal of Press/Politics, ISSN 1940-1612, Vol. 16, no 2, 254-271 p.Article in journal (Refereed) Published
Abstract [en]

The Muhammad cartoon crisis in 2005 provides an illustrative example of how crises travel across geographical boundaries, in this case, from a national newspaper into a full-fledged public diplomacy crisis at the international level. From a crisis management perspective, a multilevel setting poses a real challenge to actors trying to contain the situation at hand. Likewise, the multilevel nature of a crisis poses a challenge to crisis communication theories, which have traditionally focused on rhetorical strategies in single organizational crises. As a response, this article proposes a framework for examining crisis communication based on how actors’ framing impact the perceptions of arenas, stakeholders, and communication strategies.

Place, publisher, year, edition, pages
Sage Publications, 2011. Vol. 16, no 2, 254-271 p.
Keyword [en]
crisis management, crisis communication, globalization, culture, government, policy making, public sphere, political cartoon
National Category
Social Sciences
Research subject
Statsvetenskap med inriktning mot krishantering och internationell samverkan
Identifiers
URN: urn:nbn:se:fhs:diva-2393DOI: 10.1177/1940161210391785ISI: 000288874200006OAI: oai:DiVA.org:fhs-2393DiVA: diva2:475248
Available from: 2012-01-10 Created: 2012-01-10 Last updated: 2014-01-21Bibliographically approved

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Olsson, Eva-Karin
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CiteExportLink to record
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Citation style
  • apa
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Language
  • de-DE
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  • en-US
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  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
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  • text
  • asciidoc
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