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Crises as Learning Triggers: exploring a Conceptual Framework of Crisis-Induced Learning
Swedish National Defence College, Department of Security, Strategy and Leadership (ISSL), CRISMART (National Center for Crisis Management Research and Training).
2009 (English)In: Journal of Contingencies and Crisis Management, ISSN 0966-0879, E-ISSN 1468-5973, Vol. 17, no 3, 179-188 p.Article in journal (Refereed) Published
Abstract [en]

This article contributes to the debate on organizational learning from crisis by shedding light on the phenomenon of crises as learning triggers. To unveil theoretical patterns of how organizational crisis-induced learning may appear and develop, I suggest a conceptual framework based on concept categories and answers to four fundamental questions: what lessons are learned (single- or double-loop)?; what is the focus of the lessons (prevention or response)?; when are lessons learned (intra- or intercrisis)?; is learning blocked from implementation or carried out (distilled or implemented)? The framework's applicability is explored in a study of how a Swedish utility and the city of Stockholm responded to two large-scale blackouts in Stockholm. The final sections suggest four propositions for further research.

Place, publisher, year, edition, pages
Blackwell Publishing , 2009. Vol. 17, no 3, 179-188 p.
National Category
Political Science
Research subject
Statsvetenskap med inriktning mot krishantering och internationell samverkan
Identifiers
URN: urn:nbn:se:fhs:diva-1067DOI: 10.1111/j.1468-5973.2009.00578.xOAI: oai:DiVA.org:fhs-1067DiVA: diva2:386076
Available from: 2011-01-12 Created: 2011-01-12 Last updated: 2013-08-14Bibliographically approved

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Deverell, Edward
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Citation style
  • apa
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  • nn-NB
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Output format
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