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Att tala så det träffar: Om konsten att ge och ta feedback
Swedish National Defence College.
2010 (Swedish)Independent thesis Basic level (professional degree), 10 credits / 15 HE creditsStudent thesisAlternative title
Comprehension through conversation (English)
Abstract [en]

To have a functioning organization where there is a self-development for employees them selves, as well as between managers and employees, where employees are empowered and work for the organization and its goals. Feedback seems to be the main instrument to solve problems and create that organization. At the Military Academy Karlberg and the basic officers training there is a lot of discussions about feedback and how it is supposed to be carried out. This essay discusses the matter of how well we live up to the demands set by leadership classes at the Military Academy, what the platoon leaders do think about how feedback takes its expression. The questions about how feedback is used are to be answered by interviews with five platoon leaders and their thoughts about how feedback is communicated at the Academy. The results of the interviews have got differences but there are common points of view. All platoon leaders have the opinion that feedback is an instrument which is made for developing either the personell or the organization. Three of the platoon leaders use expressions when they give feedback, such as “i-expressions”:“When you act like this I feel like…etc”. How feedback takes its expression is in general manifested with big differences but all of the platoon leaders do agree that feedback is not used as much as it could be. With consideration to the differences in opinions, the conclusion, consist of how feedback takes its expression. It is important that everyone in the organization gets empowered and aligned with the common goals of the organization.

Place, publisher, year, edition, pages
2010. , 32 p.
Keyword [en]
Feedback, Human Resource, Leadership, Self-development
Keyword [sv]
Feedback, Human Resources, Leadership, Self-development
National Category
Social Sciences
Identifiers
URN: urn:nbn:se:fhs:diva-790OAI: oai:DiVA.org:fhs-790DiVA: diva2:328463
Uppsok
Social and Behavioural Science, Law
Supervisors
Available from: 2010-07-29 Created: 2010-07-05 Last updated: 2010-07-29Bibliographically approved

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CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf