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A Practitioners Guide for C2 Evaluations: Quantitative Measurements of Performance and Effectiveness
Försvarshögskolan, Militärvetenskapliga institutionen (MVI), Avdelningen för ledningsvetenskap och militärteknik (ALM), Ledningssektionen (Ledn). Lund University, Lund, Sweden.
2018 (engelsk)Inngår i: ISCRAM 2018 Conference Proceedings: 15th International Conference on Information Systems for Crisis Response and Management / [ed] Boersma, Kees; Tomaszewski, Brian, Rochester, NY, USA: Rochester Institute of Technology , 2018, s. 170-189, artikkel-id 1546Konferansepaper, Publicerat paper (Fagfellevurdert)
Abstract [en]

Quantitative evaluations are valuable in the strive for improvements and asserting quality. However, the field of Command & Control (C2) evaluations are hard to navigate, and it is difficult to find the correct measurement for a specific situation. A comprehensive Scoping Study was made concerning measurements of C2 performance and effectiveness. A lack of an existing appropriate framework for discussing C2 evaluations led to the development of the Crisis Response Management (CRM) Matrix. This is an analysis tool that assigns measurements into categories, and each category display unique strengths, weaknesses and trends. The analysis yielded results proving to be too rich for a single article, thusly, this is the first of two articles covering the results. In this article, the Practitioners Guide focus on results valuable for someone interested in evaluating C2. Each evaluation has specific requirements that, for best result, ought to be reflected in the chosen measurement.

sted, utgiver, år, opplag, sider
Rochester, NY, USA: Rochester Institute of Technology , 2018. s. 170-189, artikkel-id 1546
Serie
Proceedings of the International Conference on Information Systems for Crisis Response and Management, E-ISSN 2411-3387
Emneord [en]
performance, effectiveness, evaluation, crisis response management, command & control, quantitative measurements
HSV kategori
Forskningsprogram
Ledningsvetenskap
Identifikatorer
URN: urn:nbn:se:fhs:diva-8510ISBN: 978-0-692-12760-5 (digital)OAI: oai:DiVA.org:fhs-8510DiVA, id: diva2:1305103
Konferanse
The 2018 International Conference on Information Systems for Crisis Response and Management (ISCRAM) World Conference, May 20-23, 2018, Rochester, NY, USA
Tilgjengelig fra: 2019-04-15 Laget: 2019-04-15 Sist oppdatert: 2019-08-26bibliografisk kontrollert

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