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A Practitioners Guide for C2 Evaluations: Quantitative Measurements of Performance and Effectiveness
Swedish Defence University, Department of Military Studies, Science of Command and Control and Military Technology Division, Command and Control Section. Lund University, Lund, Sweden.
2018 (English)In: ISCRAM 2018 Conference Proceedings: 15th International Conference on Information Systems for Crisis Response and Management / [ed] Boersma, Kees; Tomaszewski, Brian, Rochester, NY, USA: Rochester Institute of Technology , 2018, p. 170-189, article id 1546Conference paper, Published paper (Refereed)
Abstract [en]

Quantitative evaluations are valuable in the strive for improvements and asserting quality. However, the field of Command & Control (C2) evaluations are hard to navigate, and it is difficult to find the correct measurement for a specific situation. A comprehensive Scoping Study was made concerning measurements of C2 performance and effectiveness. A lack of an existing appropriate framework for discussing C2 evaluations led to the development of the Crisis Response Management (CRM) Matrix. This is an analysis tool that assigns measurements into categories, and each category display unique strengths, weaknesses and trends. The analysis yielded results proving to be too rich for a single article, thusly, this is the first of two articles covering the results. In this article, the Practitioners Guide focus on results valuable for someone interested in evaluating C2. Each evaluation has specific requirements that, for best result, ought to be reflected in the chosen measurement.

Place, publisher, year, edition, pages
Rochester, NY, USA: Rochester Institute of Technology , 2018. p. 170-189, article id 1546
Series
Proceedings of the International Conference on Information Systems for Crisis Response and Management, E-ISSN 2411-3387
Keywords [en]
performance, effectiveness, evaluation, crisis response management, command & control, quantitative measurements
National Category
Other Social Sciences
Research subject
Ledningsvetenskap
Identifiers
URN: urn:nbn:se:fhs:diva-8510ISBN: 978-0-692-12760-5 (electronic)OAI: oai:DiVA.org:fhs-8510DiVA, id: diva2:1305103
Conference
The 2018 International Conference on Information Systems for Crisis Response and Management (ISCRAM) World Conference, May 20-23, 2018, Rochester, NY, USA
Available from: 2019-04-15 Created: 2019-04-15 Last updated: 2019-08-26Bibliographically approved

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Baroutsi, Nicoletta

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CiteExportLink to record
Permanent link

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Cite
Citation style
  • apa
  • harvard-cite-them-right
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf