Logo: to the web site of the Swedish Defence University

fhs.se
Change search
Link to record
Permanent link

Direct link
Alternative names
Publications (10 of 50) Show all publications
Deverell, E. & Ganic, A. (2024). Crisis and performance: A contingency approach to performance indicators. International Journal of Disaster Risk Reduction, 105, Article ID 104417.
Open this publication in new window or tab >>Crisis and performance: A contingency approach to performance indicators
2024 (English)In: International Journal of Disaster Risk Reduction, E-ISSN 2212-4209, Vol. 105, article id 104417Article in journal (Refereed) Published
Abstract [en]

This article addresses a gap in crisis research regarding scientifically produced knowledge on performance measurement during crisis for practitioners, by developing eleven crisis performance indicators from a content analysis of 40 interviews with Swedish crisis professionals. Using these as a point of departure, the article offers a critical take on the current mode of crisis inquiry by suggesting the term contingency as an alternative lens to benefit crisis theory and practice. Our empirical analysis shows that crisis performance evaluation leans toward rationalized control rather than contingent thinking. In the discussion, we critically assess the performance indicators from a contingency perspective, highlighting their inherent ambiguities and emphasizing the need to advance ways of thinking about crisis management beyond rules and standard procedures. The study underlines the importance of recognizing limits of human agency and integrating contingency in the mindset of crisis professionals. This would enable crisis professionals to act beyond anticipated and perceived practices and regulations when adapting to unexpected events and provide them with more purposeful indicators to be evaluated against.

Keywords
Performance indicators; Contingency perspective; Crisis professionals; Institutional norms
National Category
Public Administration Studies
Research subject
Political Science
Identifiers
urn:nbn:se:fhs:diva-12334 (URN)10.1016/j.ijdrr.2024.104417 (DOI)
Available from: 2024-04-05 Created: 2024-04-05 Last updated: 2024-04-08
Deverell, E. (2021). Att lära av pandemin: interkrislärande, intrakrislärande och reformer i krisens efterspel. Statsvetenskaplig Tidskrift, 123(5), 361-378
Open this publication in new window or tab >>Att lära av pandemin: interkrislärande, intrakrislärande och reformer i krisens efterspel
2021 (Swedish)In: Statsvetenskaplig Tidskrift, ISSN 0039-0747, Vol. 123, no 5, p. 361-378Article in journal (Refereed) Published
Abstract [en]

Crisis management research is a young academic field, and organisational crisisinduced learning has been relatively neglected in the literature. Based on previous research and Moynihan’s conceptualization of inter- and intracrisis learning, this essay aims to discuss factors that affect public sector organisations’ ability to learn from crises in general, and the Swedish government’s lesson drawing from the COVID-19 pandemic in particular. Internal disagreements regarding the objectives of the response strategy and polarisation on how to handle the crisis has limited Swedish public sector organisations’ ability to learn from past experiences (intercrisis learning). Although instances of organisational learning during the crisis (intracrisis learning) have been observed, interorganisational cooperation difficulties and politicisation of the crisis management initiative as a whole seem to be affecting the learning process. There is a risk that both inter- and intracrisis learning processes in the wake of COVID-19 are impacted negatively due to the national and international politicisation of Sweden’s management of the pandemic.

National Category
Political Science
Research subject
Statsvetenskap med inriktning mot krishantering och internationell samverkan
Identifiers
urn:nbn:se:fhs:diva-10006 (URN)
Available from: 2021-06-17 Created: 2021-06-17 Last updated: 2021-08-16Bibliographically approved
Deverell, E., Wagnsson, C. & Olsson, E.-K. (2021). Destruct, direct and suppress: Sputnik narratives on the Nordic countries. Journal of International Communication, 27(1), 15-37
Open this publication in new window or tab >>Destruct, direct and suppress: Sputnik narratives on the Nordic countries
2021 (English)In: Journal of International Communication, ISSN 1321-6597, Vol. 27, no 1, p. 15-37Article in journal (Refereed) Published
Abstract [en]

Projection of strategic narratives to gain competitive advantages is a central feature in the global competition for status and power. This article presents a comparative narrative analysis of how the Russian state sponsored news platform Sputnik narrates Denmark, Finland, Norway and Sweden 2014–2019. The objectives are to uncover what negative work strategic narratives can perform and to decipher how adverse narratives are constructed. The findings suggest that Sputnik uses a mix of standard strategies and tailor-made narratives, working to destruct, direct and suppress the Nordics. The analysis exposed distinct differences as Sputnik narrated Sweden and Denmark more negatively than Norway and Finland. The narratives can serve to divide and weaken the Nordics and the EU, and undermine international reputations of each state. The strategy of division through narratives is particularly problematic as polarization challenges Western democracies and the EU. The article furthers narrative research by testing a recently crafted analytical framework and by presenting findings that indicate a need for a broadened research agenda. Whereas previous research has primarily centred on how malign information influence can harm democracy, our results indicate that narratives can cause a broader variety of harms.

Keywords
strategic narratives, narrative analysis, information influence, Nordic countries
National Category
Political Science
Research subject
Statsvetenskap med inriktning mot krishantering och internationell samverkan; Statsvetenskap med inriktning mot strategi och säkerhetspolitik
Identifiers
urn:nbn:se:fhs:diva-9414 (URN)10.1080/13216597.2020.1817122 (DOI)
Projects
Informationspåverkan: Sårbarheter och effekter
Funder
Swedish Civil Contingencies Agency
Available from: 2020-09-10 Created: 2020-09-10 Last updated: 2021-04-28Bibliographically approved
Deverell, E. (2021). Learning and Crisis. In: William R. Thompson, editor in chief. (Ed.), Oxford Research Encyclopedia of Politics: . Oxford: Oxford University Press
Open this publication in new window or tab >>Learning and Crisis
2021 (English)In: Oxford Research Encyclopedia of Politics / [ed] William R. Thompson, editor in chief., Oxford: Oxford University Press, 2021Chapter in book (Refereed)
Abstract [en]

Crises shake societies and organizations to their foundation. Public authorities, private companies, nongovernmental organizations (NGOs), and members of the general public all have a role to play in managing crises. From a public administration perspective, however, responsibility clearly falls on politicians and strategic decision makers in public authorities. The task to manage crises is getting increasingly challenging, with more actors and sectors involved, unclear lines of accountability, and close connections between risks, organizations, networks, and interests. This means that the fundamental opportunity to improve structures for crisis management and preparedness, which requires learning from previous experiences, is increasing in salience. Previous research into the political dimensions of crisis management holds that learning is a key part of crisis management and a fundamental challenge to crisis leadership. The criteria that set crises apart from day-to-day work—that is, core values at stake, time pressure, and substantial uncertainty—also challenge the learning parts of crisis management. Learning in relation to crisis is essential for earnest investigation into what went wrong and why the crisis occurred, and, moreover, to make sure that it does not happen again. As organizations play a key role in crisis management, organizational learning is a useful concept to explore learning in relation to crises. Furthermore, the concept of crisis-induced learning has proven salient in bridging the literatures of crisis management and learning. Crisis-induced learning is understood as purposeful efforts, triggered by a perceived crisis and carried out by members of an organization working within a community of inquiry. These efforts, in turn, lead to new understanding and behavior on the basis of that understanding. The concept of crisis-induced learning can help add clarity to what learning is in relation to crises and who the learning agents are in these processes. Other important theorizing efforts in bridging crisis and learning include categorizing learning into its cognitive and behavioral aspects as well as its temporal aspects including inter- and intra-crisis learning. Finally, relating to issues of methodology, it is useful to distil ways to measure and analyze learning and to explain how crisis-induced learning is distinguished from other types of experiential learning.

Place, publisher, year, edition, pages
Oxford: Oxford University Press, 2021
Series
Oxford research encyclopedias
Keywords
crisis-induced learning; crisis management; public organizations; single-loop learning; double-loop learning; crisis analysis
National Category
Public Administration Studies
Research subject
Statsvetenskap med inriktning mot krishantering och internationell samverkan
Identifiers
urn:nbn:se:fhs:diva-10269 (URN)10.1093/acrefore/9780190228637.013.1558 (DOI)
Available from: 2021-08-30 Created: 2021-08-30 Last updated: 2021-09-16Bibliographically approved
Alvinius, A., Deverell, E. & Hede, S. (2021). Militarisation, masculinisation and organisational exclusion in the crisis preparedness sector. Journal of Risk Research, 1-14
Open this publication in new window or tab >>Militarisation, masculinisation and organisational exclusion in the crisis preparedness sector
2021 (English)In: Journal of Risk Research, ISSN 1366-9877, E-ISSN 1466-4461, p. 1-14Article in journal (Refereed) Published
Abstract [en]

This study aims to deepen the understanding of processes that affect collaboration between professions and organisations in the crisis preparedness domain from a gender perspective. A total of twenty-three Swedish duty officers participated in the study. The analysis of the interviews show that collaboration can be understood as (a) the militarisation of civil crisis management actors, which means that many of the work processes and cultures that originate in military organisations can now be found in the security and crisis management sector; (b) the masculinisation, which means that when male dominance appears to prevail, active strategies are used against women, civilian personnel and also inexperienced colleagues and (c) organisational exclusion which emerges particularly in situations where collaboration between female-dominated and male-dominated organisations are required. The findings are important for crisis preparedness research and practice and should work in favour of evening out asymmetries in collaborative crisis management.

Place, publisher, year, edition, pages
Routledge, 2021
Keywords
militarisation, masculinisation, organisational exclusion, crisis preparedness, qualitative study
National Category
Social Sciences Interdisciplinary
Research subject
Ledarskap under påfrestande förhållanden; Statsvetenskap med inriktning mot krishantering och internationell samverkan
Identifiers
urn:nbn:se:fhs:diva-9932 (URN)10.1080/13669877.2021.1881989 (DOI)
Available from: 2021-05-19 Created: 2021-05-19 Last updated: 2024-04-23Bibliographically approved
Deverell, E. (2021). Professionalization of crisis management: A case study of local‐level crisis communicators in Sweden. Journal of Contingencies and Crisis Management, 29(2), 131-142
Open this publication in new window or tab >>Professionalization of crisis management: A case study of local‐level crisis communicators in Sweden
2021 (English)In: Journal of Contingencies and Crisis Management, ISSN 0966-0879, E-ISSN 1468-5973, Vol. 29, no 2, p. 131-142Article in journal (Refereed) Published
Abstract [en]

This study applies an institutional profession perspective on a significant crisis management actor in an aim to deepen the understanding of collaborative crisis management work and practices. The study argues that a professions perspective holds a key to approaching interagency gaps in status and influence, which tend to affect collaborative crisis management negatively. Empirically the study is based on 19 interviews with local crisis communicators in Sweden. Findings indicate that, in terms of internal collaboration, limited knowledge among organizational members about the role and skills of crisis communicators require communicators to spend time and resources on ‘promoting’ their competence within the organization. Regarding inter‐organizational collaboration, the study shows that the closer a communication officer works to the spatial place of the crisis and to the rescue service, the higher the status of the communication officer. Interestingly enough, relations seem to go both ways as emergency service personnel can also be empowered by becoming more skillful communicators.

Place, publisher, year, edition, pages
Wiley-Blackwell Publishing Inc., 2021
Keywords
collaboration, crisis communicators, crisis management professions
National Category
Public Administration Studies
Research subject
Statsvetenskap med inriktning mot krishantering och internationell samverkan
Identifiers
urn:nbn:se:fhs:diva-9440 (URN)10.1111/1468-5973.12326 (DOI)000570878900001 ()
Available from: 2020-09-21 Created: 2020-09-21 Last updated: 2021-09-22Bibliographically approved
Alvinius, A., Deverell, E. & Hede, S. (2020). A Gender Perspective on Temporary Organisations in Crisis Management. NORA: Nordic Journal of Feminist and Gender Research, 28(4), 273-286
Open this publication in new window or tab >>A Gender Perspective on Temporary Organisations in Crisis Management
2020 (English)In: NORA: Nordic Journal of Feminist and Gender Research, ISSN 0803-8740, E-ISSN 1502-394X, Vol. 28, no 4, p. 273-286Article in journal (Refereed) Published
Abstract [en]

The purpose of this study is to examine, explain and interpret concepts of gender in relation to information management, crisis communication and collaboration within the framework of (crisis) communicator tasks. Since the crisis management realm is malecoded and the communications profession is female-coded, there is reason to gain more knowledge of how these relate to each other. The ambition is to contribute to an underdeveloped area of theory. A total of nineteen participants joined the study. All the interviews were processed according to the guidelines for the thematic analysis method. Analysis showed that three themes are central to understanding the role of communicators in the crisis management system. These are a) crisis communication as a temporary organization; b) requirements imposed on, and expectations from, the role and the individual and c) organizational greed. Results are discussed theoretically from a gender perspective, and practical implications are given as well as proposals for further studies. 

Keywords
crisis communicator; temporary organization; crisis management; gender
National Category
Sociology (excluding Social Work, Social Psychology and Social Anthropology)
Research subject
Ledarskap under påfrestande förhållanden; Statsvetenskap med inriktning mot krishantering och internationell samverkan
Identifiers
urn:nbn:se:fhs:diva-9361 (URN)10.1080/08038740.2020.1785008 (DOI)000550690700001 ()
Available from: 2020-07-23 Created: 2020-07-23 Last updated: 2021-09-23Bibliographically approved
Deverell, E. & Hansén, D. (2020). Managing Extraordinary Influx of Migrants: The 2015 Migration Crisis in Sweden. In: Fredrik Bynander and Daniel Nohrstedt (Ed.), Collaborative Crisis Management: Inter-Organizational Approaches to Extreme Events (pp. 43-56). New York, NY: Routledge
Open this publication in new window or tab >>Managing Extraordinary Influx of Migrants: The 2015 Migration Crisis in Sweden
2020 (English)In: Collaborative Crisis Management: Inter-Organizational Approaches to Extreme Events / [ed] Fredrik Bynander and Daniel Nohrstedt, New York, NY: Routledge, 2020, p. 43-56Chapter in book (Refereed)
Place, publisher, year, edition, pages
New York, NY: Routledge, 2020
National Category
Public Administration Studies Other Social Sciences
Research subject
Statsvetenskap med inriktning mot krishantering och internationell samverkan
Identifiers
urn:nbn:se:fhs:diva-8919 (URN)9780367148522 (ISBN)9780367148560 (ISBN)9780429244308 (ISBN)
Funder
Swedish Civil Contingencies Agency
Available from: 2020-01-14 Created: 2020-01-14 Last updated: 2021-04-30Bibliographically approved
Deverell, E. (2019). Att identifiera och motstå informationspåverkan: En jämförande studie av hur de nordiska länderna organiserar arbetet. Kungl Krigsvetenskapsakademiens Handlingar och Tidskrift (1), 31-54
Open this publication in new window or tab >>Att identifiera och motstå informationspåverkan: En jämförande studie av hur de nordiska länderna organiserar arbetet
2019 (Swedish)In: Kungl Krigsvetenskapsakademiens Handlingar och Tidskrift, ISSN 0023-5369, no 1, p. 31-54Article in journal (Refereed) Published
Abstract [sv]

Authoritarian states and democracies have long used propaganda and disinformation to manipulate target audiences. Recently interest in this issue has increased, especially as active pro-Kremlin disinformation measures have targeted the Nordic countries. So far, research on disinformation measures in a Nordic context is limited and focuses mainly on how individual countries have been exposed, or how disinformation in regard to a particular and debated issue have affected the debate in individual countries, while research is lacking on how Nordic countries organize themselves and work to identify and counter such threats ina comparative perspective. This comparative case study uses qualitative analysis of literature, policy documents and interviews with expert practitioners to show that Sweden and Finland have established and tested organizations and networks to identify and counter disinformation campaigns. Similar institutionalization is now underway in Denmark and Norway. The states inspire each other and participate in international collaboration. But how the countries participate in such collaboration varies and, moreover, has bearing on their vulnerability in facing the threat.

Place, publisher, year, edition, pages
Stockholm: Kungl Krigsvetenskapsakademien, 2019
Keywords
informationspåverkan, desinformation, samverkan
National Category
Political Science
Research subject
Statsvetenskap med inriktning mot krishantering och internationell samverkan
Identifiers
urn:nbn:se:fhs:diva-8598 (URN)
Funder
Swedish Civil Contingencies Agency
Available from: 2019-06-14 Created: 2019-06-14 Last updated: 2020-01-17Bibliographically approved
Deverell, E., Alvinius, A. & Hede, S. (2019). Horizontal Collaboration in Crisis Management: An Experimental Study of the Duty Officer Function in Three Public Agencies. Risk, Hazards & Crisis in Public Policy, 10(4), 484-508
Open this publication in new window or tab >>Horizontal Collaboration in Crisis Management: An Experimental Study of the Duty Officer Function in Three Public Agencies
2019 (English)In: Risk, Hazards & Crisis in Public Policy, E-ISSN 1944-4079, Vol. 10, no 4, p. 484-508Article in journal (Refereed) Published
Abstract [en]

Lately, scholars have been engaging in studies on the crossroads between collaborative public management and crisis management, but our knowledge on how organizations work together with interorganizational goals in times of crisis or in relation to the threat that crises pose, is still limited. This study aims to illuminate how interagency horizontal collaboration plays out in practice. An interview study with twenty‐three Swedish duty officers in three organizations with critical tasks in the institutional crisis management system is carried out to unearth impediments to interagency collaboration that emerge when organizations from different policy subsystems engage in crisis collaboration. Empirically, the study contributes with new knowledge on how a crucial function in crisis management carries out work and deals with challenges. Theoretically, it contributes to the literature on crisis management collaboration by shedding light on processes of horizontal collaboration in the area of crisis management.

Place, publisher, year, edition, pages
Wiley-Blackwell Publishing Inc., 2019
Keywords
collaboration, crisis management, duty officers
National Category
Public Administration Studies
Research subject
Statsvetenskap med inriktning mot krishantering och internationell samverkan; Ledarskap under påfrestande förhållanden
Identifiers
urn:nbn:se:fhs:diva-8855 (URN)10.1002/rhc3.12179 (DOI)
Available from: 2019-12-11 Created: 2019-12-11 Last updated: 2024-04-26Bibliographically approved
Organisations
Identifiers
ORCID iD: ORCID iD iconorcid.org/0000-0001-9315-054x

Search in DiVA

Show all publications